• Selecting, Hiring, and Working with a Consultant
  
  
• Outsourcing - is it Right for Higher Education Technology Services?
  
  
• We Need a Plan!
  
  
• Guide to Developing a Technology Consulting Service RFP
  
  
• IP Telephony: The End of the World as We Know It?

• The End of the World As We Know It? (1999)
• Observations on "The End of the World," (2003)
  
  

• Understanding Voice Over IP
  

• Is the Sinking Fund Sunk?
  

• Disaster Recovery Planning Series
  
  
• Making the Case for IT Funding
  
  
• When You're (Not) Through Playing Games: Disaster Plan Testing and Training
  
  
• The Parable of the Vendors and VoIP
  

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